Fidelity Bank, Ghana, has stated that it will continue with its normal services in the face of a ban placed
on its forex operations by the Bank of Ghana.
In a release yesterday with reference to Bank of Ghana’s notice to the public of the suspension of the
Foreign Exchange trading licence, Fidelity Bank reiterated that this does not in any way affect the bank’s
normal banking operations.
“While we address the reporting concerns raised by our regulator, we have in the interim reached
agreements with our partner banks to aid in seamless completion of foreign exchange transactions on
behalf of Fidelity Bank,” the bank stated.
The release was dated 29th June 2023
Fidelity Bank apologized for any inconvenience this announcement may have caused, and reassured all
its valued customers that they are actively engaging the Bank of Ghana to resolve the issue as soon as
possible.
“All Branches, Agent Points and digital platforms continue to provide our customers with the full range
of financial services as usual.
“As a Bank, we strive to maintain the highest levels of operational compliance across all our business
activities, and we are fully committed to engaging the Bank of Ghana to resolve this situation,” the
statement concluded.
